Charter Communications Complaint

Charter Communications Complaint

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Billing Issue


This morning I paid my charter bill on line as I have many times before but this time when I received the conformation E-Mail the debit card number they used was not mine. I called and they said I must have made the mistake. Well I did not and now either my bill has not been paid or some other poor soul is paying it for me because charter made the error not me. I called and talked to three different people and nobody! Yes Nobody could correct it. Thanks a lot Charter!!! What do I do now? Wait to see who gets screwed up first? The worst customer service when it comes to billing I have seen in 58 years!! Now I am afraid to pay online because Charter will screw it up again! They said I must have made the mistake? Screw them. Maybe I will need to go to the Dish or something else. Yes charter, pu pu you!


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