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Charter Communications Complaint - Charter
Charter Communications Complaint

Charter Communications Complaint



I was told that when I dropped at&t service tor charter they would pay at&t up to $500.00. I sent in the request for it to be paid, but I thought it would ve paid directly to att, so I sis not worry about it. At&t kept sending me lertters requestring payment. I finally called chartrer and they told me that I would have to include the AT&T bill with the form. I downloaded the form again and filled it out anjd included the bill from AT&T and sent it in again.That was 2 months ago and I still have not received a check from sprectum or charter to pay off AT&T. They sued me in the meantime for non-payment and my credit rfating went from 780 to 600. Pleaase gt a check to me so I can pay off At&t. I TALKED WIRH THE BILLING DEPARTM,ENT this morning and they told me They got the original form, but did not get the second one although I sent it certified mail. Please look at yor records again. I am on social security and 83 years old and cannot afford to pay them and wait fr a check from you.Their bill for dropping them was $553.02. I can handle the $52.00 If I can get the $500.00 check from you. I will fax this bill and another from if you require it, but you should have gotten it 2 months ago.

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