Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Charter Communications Complaint - Installation of new service taking four (or even more) appointments
Charter Communications Complaint

Charter Communications Complaint

ADVERTISEMENT

Installation of new service taking four (or even more) appointments


I ordered an upgrade of service from Internet to add TV. The first order was horribly messed up and the scheduled appointment was 1 week out. I was not happy that it was a week out, but was willing to live with it.

1st appointment 7 days after order: Could not do the installation since Tier 2 was not working at that time
2nd appointment 9 days after order: Put on connector wrong (according to next tech out) that broke the internet and did not finish install.
3rd appointment 10 days after order: Fixed the connector - got Internet working again. :)
4th appointment 11 days after order: tomorrow. We will see if this is the last time they come out.

Asked refund of the installation charge and did not receive it. :(


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Charter Communicatio...
SUBMIT a ticket
for Charter Communicatio...
WATCH videos
for Charter Communicatio...
More Charter Communications Reviews and Complaints MORE reviews and complaints
for Charter Communicatio...

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Charter Communications reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team