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Charter Communications Complaint - Questionable bundled service
Charter Communications Complaint

Charter Communications Complaint


Questionable bundled service

Charter bundle : t.v., internet, phone. No problem with phone,but Charter e-mail messed up after a few weeks ; tried solving problem thru virtual assistant to no avail. A call to Charter said there was a problem in my area, technicians were working on it. Apparently they couldn't "fix it", so I don't use it ! Also, one t.v quit working properly : no picture. A call connected me to a technician who 'sent a signal' which was supposed to re-connect. It didn't, so she sent 'a stronger signal'--didn't work. I was told to call someone to the house, but I'm concerned they'll charge a bundle. So, we are considering cutting the cable ! We are lucky that we didn't have to sign a contract or pay for the cable boxes ( for 2 yrs ), so I'm looking for other reliable services.

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