I have been a customer of charter for a long time. I am sooooo disappointed with their service since the have went all digital. Now you have to have a box for all tvs, even if you have a cable ready tv. Besides, I only have basic and extended basic, which alot of the time channels take extremely too long to come in when you change channels. I am so sick and tired it it!! They need to say also in the advertisment about charter not going out when the wind blows, well, they need to mention the channels dont come in half the time. They sure will send you a high bill, which is outrageous!! No credits are given, and I am sure they know about this problem. Am seroiusly thinking about switching service!!
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