Charter Communications Reviews and Complaints All Reviews

misskyra's Picture Comment by misskyra  0

User comment:

Charter what a rip off company. It didn't even take one month before they started there garbage. It was suppose to be $100.00 a month for tv, computer & phone. Fist we never could get any of the phones to work, then when they did send the bill it was almost $400.00 (for three weeks).
We immediately disconnected every thing and returned it, then they tried to get us for non return of there equipment (we even got a receipt, to prove we returned it). First they called & started there shit about not returning there equipment, I told them I returned it & even have a receipt saying I did. "Oh ok sir let me look, oh so you did return it sorry, goodbye". We called them, (a couple day's later) talked to a supervisor & made arrangement to pay $50.00 a month, he said that would be fine. We've made two payments so far & they call & harassing us two or three times a month. They called this morning woke me up at 7:00 in the morning, I'm retired I like to sleep in a little bit. And started saying how they we're turning the bill over to a collection, I told them I mailed the next $50.00 to theme yesterday. She say's we need it all now or it's going to collection's.

We ended up going to AT&T, now there's a real company.

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