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Charter Communications Support Ticket - Los Angeles, - Increased Charges

Charter Communications Support Ticket - Los Angeles,

Increased Charges - Charter internet

Created By: hokettdj's Picture hokettdj Last Reply: hokettdj's Picture hokettdj
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: General Replies: 0
Product: Charter internet

I call Charter because my internet only bill increased by $16.00. The CS Rep indicated the promotion I was on expired and that justified the increased, however when I informed the CS Rep that I was not a part of a promotion he then begin to indicate that I was paying a discount rate and now I was paying the regular price for internet only. However if I would bundle (which I have informed Charter numerous times I don't choose to do) I can get a discount. Am I being charge extra $$$ for not choosing to bundle thus being punished by Charter.


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